IndyMac Bank Complaints and Reviews

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IndyMac Bank
Main address: P.O. Box 7056 91109-9699 Pasadena CA
1-800-781-7399, 626-229-1891, customercare@owb.com
  • 313 complaints
  • $350K claimed losses
  • $1.1K average
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  • Jun 24
  • Banks
  • Loan Modification Fraud
  • 5

I was divorced in 2008, as part of the divorce decree my ex-wife was awarded the primary residence in which both of us were party to the mortgage. Beginning around March-April 2012 my ex-wife started working with OneWest Bank to do a refinance and remove my name from the mortgage. As part of this process I signed a quitclaim deed that was provided to the lender. During the process, my ex-wife was... Read more

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  • Feb 19
  • Banks
  • Eugene, Oregon
  • Mortgage Foreclosure
  • 1
  • 8

IndyMac, you offered us a loan modification back in 2008 and you renigged on that modification. Your representative literally laughed sadistically at the fact you were foreclosing on us and advised us to file bankruptcy if we wanted to save our house. You foreclosed on us without giving us written notice and auctioned our home without notice. Now, we have completed an independent foreclosure... Read more

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  • Jan 09
  • Loans and Mortgages
  • Home Loan Modification
  • 19

I have dutifully paid my mortgage each month since March, 2005, even when to do so meant I didn’t buy groceries or worked long hours away from my family. When the market crashed and my husband lost most of his income, and I could not generate enough money to stay afloat, I contacted IndyMac and filed for Home Loan Modification. I was denied based on the failure to prove hardship (I was told... Read more

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  • May 29, 2013
  • Banks
  • Saint Paul, Minnesota
  • Mortgage Modication
  • 45

My husband lost his job and we went to IndyMac, Division of One West, after being ripped off by "The Lawyers Group" for a loan modification. They had us fill out the information and fax to them. Took forever and then they claimed there were documents missing. I redid the entire packet and mailed it certified mail and refaxed it. They claimed they were looking for only certain pages so... Read more

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  • May 06, 2013
  • Banks
  • Cameron Park, California
  • 35

Indy Mac recently shorted my payment by $60. The statement showed the amount I paid but the accounting came up $60 short. When I called customer service they said it was for fees but that they would not account for the fees on my statement? This seems unethical and in my opinion is stealing and they just don't care. Her story kept changing. First she said I had asked for a quote and... Read more

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  • May 01, 2013
  • Loans and Mortgages
  • Hartford, Connecticut
  • Indy Mac
  • 39

I have lost my home to indy mac, they have no sale dates assigned, thru this whole ordeal they entered my home several times, changed my locks and left my dfoors wode open. i was living there and had my belongings in the home, i was in the process of moving as they continued to enter my home. i finally gave up attempting to modify as everytime i went to court their attorney would scribble on my... Read more

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  • Apr 15, 2013
  • Loans and Mortgages
  • Naples, Florida
  • 22

He tratado de modificar 4 veces, y nunca han querido ayudar, no actuan de Buena fe, de las 4 ocaciones solo una me dieron por escrito la razon,lo que no me ha permitido ver donde esta el problema para remediarlo.El capital que se amaze pizoteando a los demas no es saludable.Cada vez que hablas *** un representante te dice cosas diferentes, entonces no sabes nunca lo que este ocurriendo, ni que... Read more

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  • Mar 27, 2013
  • Banks
  • Knoxville, Tennessee
  • 64

My loan was sold to Indy Mac. The first contact with they was to tell me my mortgage was two months past due and I didn't even know who they were.i called and found they had bought my mortgage. In 2010 I asked for a loan modification packet I never received anything. Again in 2011 I asked for a loan modification packet again I never recieved anything. I had rented the property in 2008. The... Read more

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  • Mar 04, 2013
  • Banks
  • Worcester, Massachusetts
  • My Home
  • 43

I could literally cut and paste any of the complaints because they are exactly the same story as mine. Has anyone gotten any answers? I have been doing the Modification song and dance moves for going on 2 years now. They now will not accept my payment of 1 months mortgage...unless I pay 4 mos complete. Does this make any sense? I think I am being forced into foreclosure, if I had known that I... Read more

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  • Jan 21, 2013
  • Banks
  • Portland, Oregon
  • Loan And Mortgage
  • 102

INDYMAC seems to have an identity problem and so, because it doesn't seem to know, from one employee to the next, what their proper beneficiary address is for electronic wires, people like us, wind up being late on our payments when, in fact, we were just trying to pay off our 103K loan. NNow, they expect us to pay another payment of over 1K on top of the balance we thought we paid off in the... Read more

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