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INDYMAC BANK

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OneWest Bank, formerly IndyMac Federal Bank. IndyMac Bank provides a number of home mortgage products that are mostly first lien residential loans and huge full-documentation loans and home equity lines of credit.

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IndyMac Federal Bank, FSB (Federal Savings Bank) is a bridge bank created to manage assets and liabilities of IndyMac Bank, FSB until they can be disposed of. IndyMac Federal Bank is the largest savings and loan in the Los Angeles area and the seventh largest mortgage originator in the United States. The failure of IndyMac Bank on July 11, 2008, was the second or third largest bank failure in United States history, and the largest failure of a regulated thrift.

According to the Office of Thrift Supervision (OTS), in the nine months before it went into receivership, IndyMac incurred significant losses, severely depleting capital and jeopardizing the institution’s continued viability. IndyMac’s mortgage banking operations focused on Alt-A single family mortgages, which the bank could not securitize and sell in late 2007 due to the decline in the secondary market for non-agency mortgage loans. IndyMac moved $10.7 billion of loans intended for sale to the category of “held for investment” in the fourth quarter of 2007.

IndyMac Bank is a publicly held company, a wholly owned subsidiary of IndyMac Bancorp, Inc. The tagline of the company is: "Raise your expectations." The corporate headquarters of the bank are in Pasadena, California. IndyMac Bank is the seventh largest savings and loan institution in the United States. The bank provides a complete line of financing products and services. Primary funding of the bank composes of bank deposits, Federal Home Loan Bank advances, long term debt and home equity loans.
Please try to contact INDYMAC BANK Customer Service directly prior to posting any complaints on this site.

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INDYMAC BANK Complaints & Reviews

INDYMAC BANK Reviews

Anonymous
INDYMAC BANK - Does IndyMac Approve Anyones Loan Modification
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

My mother has been with IndyMac/OneWest Bank for over ten years. My stepfather died and my mother lost over 75% of her income due to this. We have been trying since 2006 to get a...

#317010
May 07, 2012
26

Anonymous
INDYMAC BANK
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Federal law states that at least 24hrs prior to closing you must receive a truth in lending statement so you know the terms & conditions of he loan. I never saw anything until I s...

#305021
Mar 15, 2012
146

Vlove
INDYMAC BANK - Trying to adjust my mortgage while I am in court-approved bankruptcy
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

In 2/2006 I refinanced my home with a fixed payment for 5 year; my payments would be fixed until 4/2011; in mid 2008 I received notice from IndyMac that my payments were incresed t...

#304788
Mar 14, 2012
173

Anonymous
INDYMAC BANK - Indymac
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I was trying to be proactive to apply for a modification from Indy mac.. I was current on my payments but knew I would be falling behind do to many medical and hosp. bills..I sub...

#296276
Feb 11, 2012
333

Anonymous
INDYMAC BANK - IndyMac milked thousands of dollar in xtra funds by threatening with foreclosure while in Chapter 13
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

IndyMac Bank held up a loan mod that was offered to me by IndyMac for almost 6 months while having me sign an agreement to pay them twice my mortgage amount monthly which I sent on...

#295087
Feb 07, 2012
238

Shiffonda
INDYMAC BANK - Denied three times for HAMP Modification
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

IndyMac Bank refuses to help me save my house. They keep lying about my paperwork that I submitted.I have had to get Consumer Affairs involved because they were saying that t...

#292841
Jan 29, 2012
393

Sims jinks
INDYMAC BANK - Im a custmer who has been held in predatory loan and been over charged
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I have tried my best to get indymac to reduce my mortgage with a loan mod. That did not work because the would cliam that my paper work would be lost are it did not arrive. It was ...

#290473
Jan 20, 2012
320

Anonymous
INDYMAC BANK - IndyCrap Sold My Family Home
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I urge everyone to steer clear from using IndyMac (OneWest), I was recently laid off and my youngest daughter with medical issues... I spoke with IndyMac to try and get a loan modi...

#286666
Jan 05, 2012
361

Jolanta
INDYMAC BANK - Inymac bnank And One West were sold to the government
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Government came up with the money to bailout "trouble "Indy Mac . Ms. BLAIR WERE IS SHE SHE IS RESPONSIBLE FOR THE 'SWEETHEART DEAL' SHE GAVE TO INDYMAC BANK .THAT IS SHE A...

#285604
Jan 01, 2012
471

Baddmonk...
INDYMAC BANK - IndyCrapBank foreclosed $ sold my home w/o telling me or remodify my mortgage & evicted me !
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I tried to remodify my loan w/IndyCRAP Bank. They never even responded and just gave me the run around : missing docs,paystubs etc. I submitted loan app. 2 times... Still no respon...

#275836
Nov 18, 2011
472

Ladies c...
INDYMAC BANK - Indymac trying to take my house after successful completion of bankruptcy and full payment of home.
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Indymac is trying to take my home after I successfully completed my bankruptcy and received a letter from bankruptcy court noting completion and being paid in full. Who turned the...

#263022
Sep 20, 2011
649

Indymacfu
INDYMAC BANK - IndyMac taking disabled person's home
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Indymac is still up to it's old tricks. It is now taking my home, I am disabled, barely able to walk and they have my home scheduled for a foreclosure sale on September 13, 20...

#259491
Sep 02, 2011
314

Twstoner
INDYMAC BANK - OWB - IMB Attempting to foreclose...help!
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

August 23rd, 2011I am currently involved in a court action in Daviess County Superior Court. In this case ONE WEST BANK is attempting to foreclose on my home and prope...

#259421
Sep 02, 2011
516

2100aweek
INDYMAC BANK - Either crooks or incompetent
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I have been with them for 5 years. Talked to 2 different reps last Wed. Thu. and they said I needed $3000 by July 31st and my loan would be completely caught up and they were just ...

#249795
Jul 19, 2011
611

Dykstrar...
INDYMAC BANK
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I received our denial due to immient sale today. What's funny is that IndyMac was working with my Loan Modification group and told them everything was fine and moving forward. The ...

#246296
Jun 30, 2011
548

Jlibra50
INDYMAC BANK - Denied 2 times by Indymac for Loan Modification
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

IndyMac has denied my HAMP modification twice due to imminent foreclosure sale of the property. As others, I have applied several times for HAMP modification and have submitted all...

#246287
Jun 30, 2011
719

Ready!
INDYMAC BANK - Denied HAMP mod due to imminent sale date.
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

IndyMac has denied my HAMP modification twice due to imminent foreclosure sale of the property. As others, I have applied several times for HAMP modification and have submitted al...

#244480
Jun 21, 2011
683

Ilitt1
INDYMAC BANK - IndyMac will not give me forbearance.
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I had my mortgage modified under the HAMP program in May, 2010 with the help of an attorney. In November, 2010, I was let go from my job and have been unemployed for over 6 months...

#242492
Jun 10, 2011
646

SUZZZG
INDYMAC BANK - Indy Mac/One West bank I hatec
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I just have to say how i hate Indy Mac and they help me lose everything i work so hard for. I requested a modification and because they customer did nothing but confuse me, lose my...

#241962
Jun 08, 2011
503

Anonymous
INDYMAC BANK - Foreclosed on my home.
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I requested several times for a loan mod and/or hardship help from Indymac but denied.I needed to get my loan modified from an adjustable interest only loan to a fixed rate. From 2...

#240995
Jun 02, 2011
520

Anonymous
INDYMAC BANK - Ind/one west mort forced us into foreclosure ....
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

We fell behind 1 month and indymac/one west wanted some rediculous amount or wouldn't accept any payment. we then fell behind and after 6 months found out from other sources ab...

#238467
May 18, 2011
693

Anonymous
INDYMAC BANK - One West Dodging the Loan Mod
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

To everybody body who is having problems with one west do let them stall. Do not trust them because you will be served with an unsuspecting unwarranted foreclosure notice. Get an a...

#233768
Apr 22, 2011
753

TiredofI...
INDYMAC BANK - INDYMAC/ONE WEST BANK
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I am very frustrated at this point. I would have been happy to do a refinance but that was not an option because the LTV wouldn’t work. I was told I had to miss payments to get ...

#233733
Apr 22, 2011
739

Cwagner
INDYMAC BANK - IndyMac/OneWest Mortgage
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

My story is the same as everyone else's. They have screwed me over. We need to figure out if we should walk away or ask for "cash for keys". We have exhausted our savings, and ...

#233452
Apr 21, 2011
768

Hootan
INDYMAC BANK - Indymac/Onewest loan modification
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

OneWest Bank, formerly IndyMac is fraud, they would just give you the run around and say they have not received the docs, but out of nowher they find it, and by the time they find ...

#233450
Apr 21, 2011
852

Anonymous
INDYMAC BANK - Indymac refuses to modify my loan
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Indymac refuses to modify my 30 year fixed loan with them stating that I am not late in my payments threfore I do not qualify. They also refused to re-finance my loan stating I do...

#232816
Apr 17, 2011
782

Nancynee...
INDYMAC BANK - Delay tactics by IndyMac
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I filed for a loan modification over a year ago. I have since re-applied 2 times. Every time they repeatedly asked me for financials and when they would finally accept a document ...

#231845
Apr 11, 2011
317

Angelind...
INDYMAC BANK - Indy mac, fight them back!!!!
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

Helping a friend who as been getting the "paper trail" run around for modification on mortgage. Every time they give documents they are asked to give the same ones over and over. ...

#231050
Apr 06, 2011
699

NowHereT...
INDYMAC BANK - INDY/MAC MORTGAGE SERVICES / ONEWEST BANK POOR CUSTOMER RELATIONS
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

"Do Not Deal With Indy/Mac Mortgage Services / OneWest Bank, For Any Type Of Home Mortgage Loans!".... Being A Current Indy/Mac Customer,.... Indy/Mac Now For Over A Month,... Has ...

#230691
Apr 05, 2011
870

Hdrules97
INDYMAC BANK - IndyMac sux
5.0 P.O. Box 7056 PasadenaCA 91109-9699 1-800-781-7399 http://www.indymacbank.com/contactus/bank/formBank.asp

I've been trying to modify my loan with them as well, first it was--you are not far enough behind, then it was your credit score is high enough you should be able to refinance ...

#229714
Mar 30, 2011
340
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