IndyMac Bank Complaints and Reviews

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IndyMac Bank
Main address: P.O. Box 7056 91109-9699 Pasadena CA
1-800-781-7399, 626-229-1891, customercare@owb.com
  • 319 complaints
  • $1.4M claimed losses
  • $4.3K average
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  • Oct 21
  • Banks
  • Balloon Payment
  • 2

We were notified by Green Tree Financial that the second mortgage which we took out in 2004 with IndyMac had a balloon payment due of $27,000. At no time were we ever told about a balloon payment on this loan, either at the time we took it out or before it was due. Had we known about this, we would have sold the house or refinanced it but we had no clue. If you are ever approached by IndyMac... Read more

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  • Sep 21
  • Banks
  • Pinole, California
  • Loan Payment
  • 22

This phony Bank tells people not to pay. When I called them back to ask about fees or fines for not paying & why not to pay while waiting for Loan Mod in the mail they said, because you'll "screw up the figures" and there will be no fees or fines for doing so. Then they piled on $130,000 and put me in foreclosure. They violated every law, claimed they could not reach me for workout - oh... Read more

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  • Aug 21
  • Banks
  • Hampton, New Hampshire
  • Unfair Service
  • 21

Fell behind on payments and put the house on the market. Auction was scheduled for May 26, 2014. We had an offer on the house for over note amount with a 5,000.00 down payment, purchase and sales agreement and loan pre-approval from buyers. Closing Date of 6/6/14. Geronimo the employee from Indy Mac said too bad it is still getting auctioned. Needless to say the folks that had the purchase and... Read more

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  • Aug 21
  • Banks
  • San Diego, California
  • Bank Service
  • 28

I lost my home to IndyMac through a foreclosure. What happen to me is something I hope no one ever has to go through. Crazy world we live in one day all is great, the next it's fire and brimstone. My story starts with this. I had been with my partner for 23 years still madly in love and had even thought I made it my life is great all my hard work has paid off. Then a week later my partner... Read more

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  • Aug 06
  • Banks
  • Orlando, Florida
  • Property Payments
  • 28

Hi, I purchased a property with this bank and they stop taking my payments with out any reason on December of 2011. when I call to make the payment they indicated that, due to the decrease on the value of the property they were forced to stop taking payments and they will put the house in foreclosure. I didn't believe what I heard but unfortunately I lost $65,000.00 dollars that I give for down... Read more

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  • Jun 24
  • Banks
  • Loan Modification Fraud
  • 40

I was divorced in 2008, as part of the divorce decree my ex-wife was awarded the primary residence in which both of us were party to the mortgage. Beginning around March-April 2012 my ex-wife started working with OneWest Bank to do a refinance and remove my name from the mortgage. As part of this process I signed a quitclaim deed that was provided to the lender. During the process, my ex-wife was... Read more

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  • Feb 19
  • Banks
  • Eugene, Oregon
  • Mortgage Foreclosure
  • 3
  • 3
  • 25

IndyMac, you offered us a loan modification back in 2008 and you renigged on that modification. Your representative literally laughed sadistically at the fact you were foreclosing on us and advised us to file bankruptcy if we wanted to save our house. You foreclosed on us without giving us written notice and auctioned our home without notice. Now, we have completed an independent foreclosure... Read more

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  • Jan 09
  • Loans and Mortgages
  • Home Loan Modification
  • 32

I have dutifully paid my mortgage each month since March, 2005, even when to do so meant I didn’t buy groceries or worked long hours away from my family. When the market crashed and my husband lost most of his income, and I could not generate enough money to stay afloat, I contacted IndyMac and filed for Home Loan Modification. I was denied based on the failure to prove hardship (I was told... Read more

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  • May 29, 2013
  • Banks
  • Saint Paul, Minnesota
  • Mortgage Modication
  • 55

My husband lost his job and we went to IndyMac, Division of One West, after being ripped off by "The Lawyers Group" for a loan modification. They had us fill out the information and fax to them. Took forever and then they claimed there were documents missing. I redid the entire packet and mailed it certified mail and refaxed it. They claimed they were looking for only certain pages so... Read more

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  • May 06, 2013
  • Banks
  • Cameron Park, California
  • 39

Indy Mac recently shorted my payment by $60. The statement showed the amount I paid but the accounting came up $60 short. When I called customer service they said it was for fees but that they would not account for the fees on my statement? This seems unethical and in my opinion is stealing and they just don't care. Her story kept changing. First she said I had asked for a quote and... Read more

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