IndyMac Bank - IndyMac's zero customer service
Like many people in these troubled times my wife and I are having money problems.As we get more behind in our bills we look for other ways of doing things.
We decided to check with Indy mac about a mortgage modification.To our surprise we were told by a very rude person that we were not eligible as the property was an investment property. When asked how they reached this determination we were told that they had hired an independent company to drive by and verify the status of the property. This determination came back as unoccupied investment property and we were not eligible for any mods. This has been our only residence since it's purchase in 1998.
Furthermore we live in a very remote area and I know that their independent person did not drive by my house because you can't drive by my house. I live at the end of a dirt road in a valley with no other house around.
I might as well talk to a pile of dog *** as these people, the *** would be more responsive!!Indy Mac ***1070705f review #174808
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