Reviews and Complaints
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Indymac Bank Reviews
Indymac refuses so far, to close my CD out
I am having a fit trying to get my $$ from a CD that matured 3/23/08. I faxed a letter on 3/17 that I do not want to renew [according to Indymac’s direction] and then they say they cannot “find” the signature card I sent in at the start of the 6/mo CD. They say get a notary stamp next to my signature on the letter - I do, I fax it today [I now only have 3 biz days before it auto-renews] and they say not acceptable because I have to have a “letter of acknowledgement” from the notary. I have already put in a complaint to the FDIC and will head back to WAMU and their notary here in Dallas TX tomorrow morning to now do this new instruction. I suppose I have nothing better to do then try to accomplish the same goal 5x over. Every time I am on the phone for the same reason, to close the CD, they try to talk me into renewing - I am thinking they “misplaced” the sig card, then gave me incorrect directions to close so it auto-renews before I can get this all done - they are holding my CD monies "hostage" not proper behavior for a bank.
They do not return my mortgage payment checks
I just got a mortgage with indymac bank. I received a call from their computer at 8:45 at night requesting a phone call from me. I called the next day and heard for the 1st time that if I send them a check, they will not return it to me. If I want a paper record of my check, I will have to pay $10.00 for that service. I am horrified. I am interested in knowing if anyone else knows the corporate phone number to speak to someone in charge. I would appreciate someone writing to me. Thanks, Jan@***.com
Los Angeles, California
Indy Mac Bank sucks you in
I heard a lot of good things about Indy Mac, so I thought I would refinance with them after I became disabled. I explained my situation to this woman about being on disability a fixed income a 10-year-old daughter and a wife with carpal tunnel in her hands from trying to work 2 typing jobs to help out with the finances. I also explained that I was medicated with pain pills because of this disability. I needed to consolidate some bills to keep me on track. She said she had the perfect plan. Pay off some loans and refinance in 2 years for a better interest rate, after sighing all of the papers and paying all off these loans off I think I am sitting pretty. Well this lovely woman set me up with an early pay off penalty for 2 years and on my 2-year anniversary the loan would become adjustable. Nice person. Now after telling them I am on disability with a fixed income you would think they would have given me a fixed rate. No now my interest rate just shot up to 11 percent. When I called to refinance they were going to charge me 3000 dollars for being early. Now I tried and my credit is bad so they won't do anything for me. I guess I am going to loose my house to these money vampires.
Pennington, New Jersey
Short Sale denied after being approved
In today's market with all the foreclosures that are taking place it's wonder that any bank would consider a short sale on a property that isn't worth today what the purchaser paid for it. I am a Realtor and wrote an offer on a property back in late October 07, the house was listed for $490K our offer was $450K with the buyer paying all their closing costs. Later on in November the listing agent reduced the price of the house to $440K without my knowledge. We thought to ourselves that our offer wasn't a deal after all. So we submitted a new offer to Indymac for $400K and they countered to $410K. With the counter being accepted we thought we were good go to settlement, not the case. Indymac denied the sale due to some wrong doing by the seller. Apparently the had purchased the home as their primary resident and found out after our offer was accepted that it was purchased as a investment property. The buyer had giving his notice to his landloard to move, took funds out to pay his closing cost ect... Indymac said that they were now not going to approve the sale because they were not going to let the seller off the hook by approving the sale, that they were going to foreclose on her instead of letting her out of the loan. To me this is not fair pratice and we are shocked and upset with Indymac's decision after many weeks of negotiating the sale of this home.
Capitol Heights, Maryland
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