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Indymac Bank
Reviews and Complaints
Reviews Chart
$1.8M
CLAIMED LOSSES
335
TOTAL REVIEWS
26.2K
PAGE VIEWS
Delay tactics by IndyMac
I filed for a loan modification over a year ago. I have since re-applied 2 times. Every time they repeatedly asked me for financials and when they would finally accept a document or update it on their system they would make you update others. There is never a person to speak to or a department. Who ever answers the phone is it. Every time you call you get a different answer. I have repeatedly sent documents over and over and over. Have re applied 3 times because they told me I had to use new forms. They don't update their system. Long story short they recently denied me because now they say I make too much money. At the time I applied since I work on commission "A realtor" I did qualify they even messed up what my payments are . Very incompetent. I am now with an attorney. I don't believe they want to modify any loans. It's disgusting how they are allowed to play with people's lives. Their homes.. Open for suggestions and comments Nancy Miami, Florida
1 comment
ID
Location
Miami, Florida
Indy mac, fight them back!!!!
Helping a friend who as been getting the "paper trail" run around for modification on mortgage. Every time they give documents they are asked to give the same ones over and over. YOU CAN FIGHT BACK. Call the following number and visit this government website to print out a complaint letter and fax it to them, These banks are regulated by the government and have to respond. They are the "Office of the Thrift Supervision" Consumer Affairs Division 1700 G Street, N.W., Washington, DC 20552 phone number 180*-842-**** www.ots.treas.gov These banks are Bullies that need to be Stopped. Things would be so much better if they would just negotiate interest rates, locked them in and start collecting money. No one can buy forclosed homes because even with good credit its impossible to get a dam mortgage. Wouldn't they rather collect some money help people to stay in their homes, than to sit back and collect no money at all!!! Stupid stupid, indymac!!!! with a reputation like this they won't last very long
ID
Location
New York, New York
INDY/MAC MORTGAGE SERVICES / ONEWEST BANK POOR CUSTOMER RELATIONS
"Do Not Deal With Indy/Mac Mortgage Services / OneWest Bank, For Any Type Of Home Mortgage Loans!".... Being A Current Indy/Mac Customer,.... Indy/Mac Now For Over A Month,... Has Had Their Indy/Mac Telemarketers Calling Us....The Indy/Mac Telemarketers Call Every Day,... Monday through Sunday,... At Least 2 To 4 Times Each Day,... And More Then That On Some Days.... And The Indy/Mac Telemarketers Call As Late As 9:00 PM At Night.... The Indy/Mac Phone Number: (1-80*-781-****) Comes Up On Our Caller ID, But With An Unknown Name.... And Indy/Mac Never Leaves A Message On Our Answering Machine.... This Is Very Poor Customer Relations.... "Just What Kind Of Scam Is Indy/Mac Trying To Pull?".... With Indy/Mac's Name Not Showing Up On Our Caller ID And With Indy/Mac Not Leaving A Message On Our Answering Machine.... Makes A Person Feel Like Indy/Mac Is Hiding Some Thing,... When They Can Not Even Be Up Front With Their Name Showing Up On Our Caller ID,.... And Also How Indy/Mac Does Not Leave A Message On Our Answering Machine.... Have Had Other Problems With Our Indy/Mac Mortgage Services, Home Mortgage Loan Too,... Where Indy/Mac's Employee's Do Not Know What They Are Doing.... We Are Currently Looking Into Refinancing Our Indy/Mac Home Mortgage Loan With A Local Home Mortgage Loan Lender Here In Wisconsin.... Will Never Deal With Or Recommend Any One Else To Ever Deal With Indy/Mac Mortgage Services / OneWest Bank....
1 comment
ID
Location
Madison, Wisconsin
Indymac bank robbed me along with their shiester
Indymac bank added a ripoff insurnce company to their collection of rip of artists they work with, Its called Voyager insurance, if you cant pay or forget to pay your wind insurance, these gangsters, in cahoots with indymac charge you over 1000.00 per month for coverage. Dont bother complaining to any agency in Florida, they will refer you to the office of thrift management, which is about worthless, as they have no power to do anything. I dont even know what pupose they serve. Anyone out there having the same problem, its time for a lawsuit against both of them.
ID
Location
Sunrise, Florida
Loss
$13000
IndyMac sux
I've been trying to modify my loan with them as well, first it was--you are not far enough behind, then it was your credit score is high enough you should be able to refinance locally. HA, I even sent them the credit score and denials. Now they have sent me to foreclosre, apparently now I'm TOO far behind. Last ditch effort, contacted the HOPE agency for assistance in getting them to work with me, that's all I ask. My second mortgage has already been modified with a lower interest rate and payment amount--this is all I ask, nothing more than some breathing room.
ID
Location
Atlanta, Georgia
Loss
$78
Changed locks on property we still hold title too.
In 2008, I was laid off and was unable to pay the mortgage for our rental property. We tried many times to renegotiate the loan with IndyMac, a lender under Bank of the West. IndyMac strung out the communication process, often asking for the same loan documents because the initial documents expired after 30 days. After 9 months we were sent a letter that the property was going to foreclosure. We were told no that we couldn't refit as this wasn't our primary property. In February 2011, a note appeared on the door stating the property was abandoned. It was vacant but not abandoned as we kept water, power and insurance on the property. We also performend all the upkeep as the home is in a nice neighborhood. Also, we have a contract for a real estate agent to sell, and there is a sign in the front year. The real estate agent went to hold an open house only to find that the locks were changed. The locksmith left all of the debris on the front porch, threw our custom curtains in the front yard along with a screen. They were trying to make the property appear as if it was abandoned. IndyMac , lender of OneWestBank, authorized lock changes on our house citing abandonment. While the property is vacant (not abandoned), we still hold title to the house. Had IndyMac allowed a loan modification the situation would have been win-win. Now they sell our house for below market value. This is WRONG! They STOLE our house. No one should be subject to this! We are in desperate need of legislation to prevent this from happening.
3 comments
ID
Location
Half Moon Bay, California
FDIC and INDYMAC
LOOK WHAT THE FDIC DID for INDYMAC with the help from people how much money went in their Packet? press x to closeEach depositor insured to at least $250,000 per insured bankAdvanced Search Home|Deposit Insurance|Consumer Protection|Industry Analysis|Regulations & Examinations|Asset Sales|News & Events|About FDICBank FindAre My Deposits Insured?Uninsured InvestmentsThe Deposit Insurance FundInternational Deposit InsuranceConsumer News & InformationLoans & MortgagesBanking & Your MoneyFinancial Education & LiteracyCommunity AffairsIdentity Theft & FraudConsumer Financial PrivacyBank Data & StatisticsResearch & AnalysisFailed BanksBank ExaminationsLaws & RegulationsResources for Bank Officers & DirectorsFDICconnectRequired Financial ReportsExaminer Training ProgramsLoan SalesReal Estate SalesFinancial Asset SalesServicing Sales AnnouncementsOther Asset SalesHistorical SalesPress ReleasesOnline Press RoomConferences & EventsFinancial Institution LettersSpecial AlertsLetters to the Editor/Opinion EditorialsSpeeches & TestimonyMission & PurposeAdvisory CommitteesCareers with the FDICManagement TeamPlans & ReportsWhat We Can Do for YouDiversity at the FDICHome > Industry Analysis > Failed Banks > Failed Bank List > Failed Bank Information FAQ re IndyMac "No Value" DeterminationInformation for IndyMac Bank, F.S.B., and IndyMac Federal Bank, F.S.B., Pasadena, CA What happens to the deposit money that I think you still owe me?The board's determination only addresses the insufficiency of funds realized from the resolution of IndyMac to make any distribution to general unsecured creditors or any lower priority claims. That determination does not address the rights of claimants regarding deposit claims. Back to top Why did the FDIC do this?The determination was made by the FDIC board of directors because substantially all of the assets of IndyMac were sold, but the amounts realized from the sale are insufficient to pay all of IndyMac's liabilities. The Federal Deposit Insurance Act establishes the priority for distributing funds from the liquidation or other resolution of an insured depository institution. The Act provides that administrative expenses and deposit liabilities must be paid in full before any distribution can be made to general unsecured creditors or any lower priority claims. Because the conclusion was inescapable that there are insufficient assets to make any distribution on general unsecured claims, it was appropriate to have an official statement to that effect. That is why the board of directors made the determination on November 12, 2009 that insufficient assets exist to satisfy any general unsecured creditor or lower priority claims. Back to top If the IndyMac receivership has no value, can I stop making my loan payments to IndyMac?No. Any obligation you agreed to undertake in connection with a loan made, owned, or serviced by IndyMac is unaffected by the FDIC's "insufficient assets" determination. That determination does not change your obligation to make the payments as called for in your loan agreement (or, if applicable, pursuant to a loan modification agreement). Back to top How does this affect my loan modification?The "insufficient assets" determination does not affect your loan modification. The terms of the loan modification are not changed as a result of this determination. You should perform your obligations as called for in the loan modification agreement. Back to top I did business with IndyMac and still have not been paid; all I received is a Receivership Certificate.Unfortunately, even though your claim may have been "allowed" by the Receiver, as evidenced by the Receivership Certificate, no assets will be distributed to you for this claim. Simply put, no money will be paid to you on the claim. Back to top I am an attorney representing a client who has open litigation against the Receivership. How does this affect our case?Your client will not be able to obtain any payment from the receivership, even if you successfully pursued the case and obtained a favorable judgment on the claim. Because courts have consistently dismissed actions on the ground of prudential mootness under these circumstances, the FDIC as Receiver is requesting that you voluntarily dismiss this litigation and provide the attorney representing the FDIC as Receiver with a court-conformed copy of the order within the next 30 days. If this is not forthcoming, counsel for the Receiver will proceed to file a motion to dismiss your client's action. While it is never easy counseling a client when further pursuit of a case is not appropriate, it may be helpful to share with your client that voluntarily dismissing the case will allow all parties to avoid the expenditure of unnecessary and wasteful attorney fees and costs and to conserve judicial resources. Back to top Can I write off on my taxes the loss of my deposit or investment in IndyMac?You may wish to consult a qualified tax advisor regarding the tax consequences in your individual situation. Back to top Last Updated 11/12/2010 cservicefdicdal@***.gov Home |Contact Us|Search|Help|SiteMap|Forms|En EspañolWebsite Policies|Privacy Policy|USA.gov|FDIC Office of Inspector GeneralFreedom of Information Act (FOIA) Service Center|FDIC Open Government Webpage|No FEAR Act Data
ID
Location
Cleveland, Ohio
Indymac/owb
I was hurt on the job three years ago,I have had three surgerys since then, Back in the first year we contacted indymac and asked for help and was told by an indymac rep that tere was nothing they could do because I was making my payments sp I asked what can I do to get help and was told by an indymac rep that when we start falling behind on our payments to call them back.And here we were falling behind a month so we called and they told us to fill out a loan application on line for a HAMP loan modification so we did and on their web site it said we will have an answer with in 72 hours so a week later we recieved a call sayin that we were missing this document so we sent it then they sai we wre missing that so we sent it ...this went on for three months back and forth and then we were told that we are now in foreclosure status bit its been put on hold pending our loan modification application process then we got a call saying that we were missing the Dodd Frank certificate ? Ok why was this not brought up before so we filled that out and sent it in now keep in mind that every time we had to send something else in we were told it takesfour days to recieve anything and another 7 to 10 days to scan it in and each time we talk to someone thery kept telling us that it will take 30 to 40 days to process...now we are five months behind and getting phone calls from indymac asking what were are intensions with our home! WTF dothey think our intensions are we are in the middle of a loan modification. Do thease people not communicate with one an other within their own company ?So just this past week we recieved A letter from indymac saying that we are sorry but we are unable to offer you a home affordable modification because we are unable to create an affordable payment equal to 31% of your reported monthly gross income without changing your loan beyond the requirements of the program. Nice huh now the calls are coming every day saying what are you going to do with your house and the best one is all we can do is offer a repayment plan so come up with 11.524.87 by march 23rd and we will restate your mortgage then you can re apply for another loan modification to see if youll qualify for a payment reduction. My wife and children and I have been here for twelve years and its about to be taken away...Please can anyone help !?
4 comments
ID
Location
Reston, Virginia
Loss
$250
Indy Mac Bank
We were trying for a home modification, after seven months we were denied. The bank allowed us to not pay $1,300.00 for those seven months.After being denied they tried to forclose, our attorney went to court and the judge told indy mac's attorney to give us six months to get caught up on the $1,300.00 that we did not pay during the seven month trail period. We were never late on the remainder of the mortgage amount, now they are saying instead of oweing them $9,100.00 we owe them over $19,000.00 because of interest. We have been paying the extra $1,300.00 per month along with our regular payment ( for 5 months now) we just received a certified letter saying that we now owe $17,154.26 and they will forclose if we do not pay the full amount of $17,154.26. How can they charge over 100% interest?????
2 comments
ID
Location
Haverhill, Massachusetts
IndyMac loan modification delay tactics!.
IndyMac claims to have lost,can't find,can't read, don't understand,and haven't yet posted, almost every document I have sent them for the last year of my ongoing modification process.I was denied appox 2 months ago because they said my wife's pay stubs where more than 90 days old when infact they where not IndyMack would not listen to reason and simply explained that if I wanted to continue with the process I would have to resubmit all documents and start all over so here I sit still in the process they sure know how to work the system.
4 comments
ID
Location
Los Angeles, California
Loss
$100
OneWest Bank/IndyMac
IndyMac Mortgage Services, Inc. is a division of OneWest Bank. It is the mortgage servicing company for Deutsche Bank National Trust Company. It operates using fraudulent means to deprive people of mortgage loan modification so that, instead, it can foreclose and steal people's homes out from under them. David Green is Senior Assistant Manager - david.green@***.com Dushan Arnold is a Pre-Market Specialist - dushan.arnold@***.com Sandy Standish - sandy.standish@***.com This group comprises the company's REO TEAM which will work effortlessly to steal your home with the help of Susan Kline (aka Susan Joy Kline, Sue Kline of ReMax of Valencia, CA) their "VALUED REO broker"; Joan Mougel of Field Asset Services, Inc. the "home preservation" company that hires local trash out companies like Monster Mowers of Lancaster, CA (owned by Matthew Jay Cohick) to illegally trespass and break into your home and steal your property. This wonderful group of home wreckers does not require any bona fide proof that your home was foreclosed upon properly in order to do their dirty work. Visit http://www. onewestbankfraud.com for more information Read about the nightmare house that an unemployed military veteran and his wife lived in (as legally residing and paid up tenants) that the REO TEAM felt obliged to kick them out of: http://www.onewestbankfraud.com/index.php?option=com_content&view=article&id=53&Itemid=137 Susan Kline of ReMax was the broker property manager of the nightmare house who lied repeatedly to the tenants and concealed information about the IndyMac REO TEAM, so that they could never get in touch with anyone about the situation in which they found themselves in after the owner of the property had been foreclosed upon. She also refused to reveal information about her fellow home wreckers Field Asset Services or Monster Mowers. When the tenants filed a lawsuit, Kline, Field Asset Services, Monster Mowers, Deutsche Bank all blamed the tenant-victims for their plight, saying THEY were the cause of the attempted break-in and threats to their persons! At the time of the incident, Susan Kline worked for Prudential California Realty, also located in Valencia, CA. Field Asset Services, along with Deutsche Bank were named as defendants in another case of foreclosure fraud and breaking and entering - this time in Michigan.
ID
Location
Valencia, California
Indy mac
I was behind in my payments and paid more than eneough in dec. now in jan 2011 i receive an act 91 with the amount due to reinstate. when i called indy they said that my property was in foreclosure and they were sending the money back. as of today, i receive calls asking me if i intend to keep property that they have no idea of payment of whereabouts even though this was sent via my bank and have proof. i have not received any notice of foreclosure only that my mortgage is past due.what can i do? the lawyer they use did not know payment was made in dec. how do i reduce legal fees etc.? thanks. they are driving me nuts.
1 comment
ID
Location
Folsom, Pennsylvania
Indy Mac Bank increased my mortgage payment when I applied for a loan modification
Due to loss in income I asked Indy Mac Bank to modify my loan so that it would be more affordable. The result was that they told me I was able to get the govt Hamp version but that they would put the arrears at the end of the loan. Instead of getting a lower payment I received a larger payment making it more difficult to pay. I have been told by another source that I would qualify for the hamp loan under my predsent circumstances. However, Indy Mac Bank would not consider me for the hamp because they say they modified the loan in Jul7 2010. The modification however benefited them not me. I would like to be included in the class acgtion suit against Indy Mazc Bank.
10 comments
ID
Location
Matawan, New Jersey
I have been getting lied to about loan modification
I have a small insurance agency for 14 years and I was diaginosied with cancer in 2009. On 10-16-2009 I applied for a loan mod and the bank kept asking for the same info but to be presented in diff ways. Ex. verify income and I sub info but they want it from my accountant so I have accountant do it and they they want it notirized. It has been on going with the games until they said my load mod was over 6 months so I had to start all over again. The 2nd time I applied I was told that the foreclosure would be held off while the loan mod was being processed but they stoped the loan mod to do a foreclosure on my house. I have been stabbed in the back and want to be in the class action suit. I currently filed a stay against the bank and court is set for 1-26-2****.
ID
Location
Cincinnati, Ohio
Loss
$100
What IndyMac is doing to distressed is criminal
I'm one of thousands of homeowners who are being scammed by IndyMac's "loan modification program". I've file complaints with the California Attorney General's Office, the Better BUsiness Bureau, OTS, OCC and my district congress member in Washington, D.C. IndyMac is the worst flim-flam artist since the days of the travelling medicine show! Trying to put in a call to the Queen of England would be easier than trying to get through their phone tree. And when you do get a "live" human on the phone the have 0 listening or customer service skills; in fact they're almost rude and defensive. The top bank execs ought to be jailed for allowing this farce to go on.
1 comment
ID
Location
Huntington Beach, California
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They denied me too because they said I made too much money. When I applied I had been unemployed for over 2 years.
I finally got a job and now I make too much money. They also paid my property taxes, which I did not ask them to do, then more than doubled my payment. They based my rejection on my original payment of 1200, which they would no longer accept. You can not win with them.
I have now filed a chapte 13 and the nightmare continues.
They will never be happy until they get my home. They need to pay for what they are doing to peoples lives.