Indymac Bank Rating Based on 4 Reviews

Rating details

1.1
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Summary of Indymac Bank Customer Service Calls

17 TOTAL
CALLS
03:56 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Indymac Bank Customer Service?

Account Question:

  • “Balance”

Product/ Service Question:

  • “Loan dispute”

Return/ Replace Question:

  • “A mistaken paid was made of $1000 on 12/7/17 .You were our mortgage company but are no longer,so could you please return my money to my account?”

Other Question:

  • “Need interest for 2016”
  • “Pay mortgage”
  • “Statements”

About

Top Indymac Bank Services

Mortgage, Loan, Customer Care

Indymac Bank Pros and Cons

Pros: We loved the service until the bank threw our loan under the bus

Cons: Misled us then forclosed

Related Companies

CIT Group, Direct Capital, OneWest Bank, CIT Bank

Summary

OneWest Bank, formerly IndyMac Federal Bank. IndyMac Bank provides a number of home mortgage products that are mostly first lien residential loans and huge full-documentation loans and home equity lines of credit. Recent Updates-IndyMac Federal Bank, FSB (Federal Savings Bank) is a bridge bank created to manage assets and liabilities of IndyMac Bank, FSB until they can be disposed of. IndyMac Federal Bank is the largest savings and loan in the Los Angeles area and the seventh largest mortgage originator in the United States. The failure of IndyMac Bank on July 11, 2008, was the second or third largest bank failure in United States history, and the largest failure of a regulated thrift.According to the Office of Thrift Supervision (OTS), in the nine months before it went into receivership, IndyMac incurred significant losses, severely depleting capital and jeopardizing the institution's continued viability. IndyMac's mortgage banking operations focused on Alt-A single family mortgages, which the bank could not securitize and sell in late 2007 due to the decline in the secondary market for non-agency mortgage loans. IndyMac moved $10.7 billion of loans intended for sale to the category of "held for investment" in the fourth quarter of 2007.IndyMac Bank is a publicly held company, a wholly owned subsidiary of IndyMac Bancorp, Inc. The tagline of the company is: "Raise your expectations." The corporate headquarters of the bank are in Pasadena, California. IndyMac Bank is the seventh largest savings and loan institution in the United States. The bank provides a complete line of financing products and services. Primary funding of the bank composes of bank deposits, Federal Home Loan Bank advances, long term debt and home equity loans.

Indymac Bank reviews and complaints

Indymac Bank is ranked 204 out of 761 in Banks category

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