I applied for a loan modification with IndyMac after financial situation dramatic change due to husband's sudden death, and two other deaths, my Mom and 26 year old son. Jumped through all the hoops and waited.
When I called IndyMac said they didn't get my application packet. Did it again, sent it, waited. Called to check, they claimed didn't get packet. THIRD time sent.
IndyMac was having a workshop for distressed lenders due to housing bubble, and in my case personal issues, in Hudson. I attended, met with one of their reps, "Elizabeth." She looked in her computer, told me I was in their system for a loan modification, my application qualified, and to just wait until I heard from them. She said so many people were in trouble, they were back logged terribly, but I would hear.
Six months later, on a Saturday night about 9pm, a man served me foreclosure papers at the front door of my home.
Reason of review: Criminal business practices that cost me my home..
Monetary Loss: $309000.
I didn't like:
Misled us then forclosed.